Note: we only ship within New Zealand


Handy Hint

It is normal for some liquid (whey) separation to occur. The protein in the yoghurt releases the water in the form of whey.

The whey shows you that the live, active cultures are really alive and active. Whey is full of nutrients and therefore very healthy for you. Just stir it back into the yoghurt to make sure you get all the nutritional benefits.


Policies

Returns

If you have a complaint about any of our products please contact us via this website Contact page and we will get back to to work out resolution. We value all feedback as it helps us to maintain our high standards, and react to customers desires.

Privacy

Your privacy is very important to us.With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

  • we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  • we will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • we will take reasonable steps to protect the security of the Personal Information we collect from you.

Your Personal Information

Doctors Choice Bio Yoghurt does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). Doctors Choice Bio Yoghurt uses such voluntarily submitted information for the purposes for which it was submitted.

We use cookies

Cookies allow us to remember you. If we didn't use cookies you would have to enter your details each time you visited. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including Doctors Choice Bio Yoghurt, require cookies to process orders.

Trends, Tracking and Sharing Information

Doctors Choice Bio Yoghurt uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Security

Doctors Choice Bio Yoghurt uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

 
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